Privacy Policy

Who We Are

Expungement Guide is operated by Curiositech LLC (“we,” “us,” or “our”). We provide educational tools and document preparation software to help people navigate the expungement process. We are not a law firm and do not provide legal advice.

Information We Collect

We collect information in the following ways:

• Account information: When you create an account, we collect your name and email address through our authentication provider (Clerk).
• Form data you provide: When you use our DIY Kit to fill court forms, you provide personal information such as your name, date of birth, case numbers, and other details needed for your petition. This data is used solely to generate your documents.
• Payment information: Payments are processed by Stripe. We do not store your credit card number. We receive confirmation of payment status only.
• Usage analytics: We use PostHog and Cloudflare Web Analytics to understand how visitors use our site. This data is aggregated and not tied to your identity.
• Communication preferences: If you opt in to SMS reminders, we collect your phone number. You can opt out at any time by replying STOP.

How We Use Your Information

• To generate and deliver your court documents
• To send order confirmations and download links via email
• To send optional process reminders via SMS (with your consent)
• To improve our tools and user experience
• To respond to support inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your data is stored securely using industry-standard encryption (TLS in transit, AES-256 at rest). Our infrastructure is hosted on Cloudflare (application), Supabase (database), and Cloudflare R2 (document storage). Generated PDFs are encrypted at rest. We retain your documents only as long as needed to deliver your order and support your case. You may request deletion of your data at any time.

Third-Party Services

We use the following third-party services that may process your data:

• Clerk — Authentication and account management
• Stripe — Payment processing
• Resend — Transactional email delivery
• Twilio — SMS reminders (opt-in only)
• PostHog — Product analytics
• Cloudflare — Hosting, CDN, and web analytics
• Supabase — Database hosting

Each provider has its own privacy policy governing how they handle data.

Cookies

We use essential cookies for authentication and session management. We use localStorage to auto-save your form progress so you don't lose your work. We do not use third-party advertising cookies.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of SMS communications at any time
• Opt out of analytics tracking

To exercise any of these rights, contact us at privacy@expungement.guide.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of material changes via email. The effective date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this privacy policy, contact us at privacy@expungement.guide.