Terms of Service

1. Agreement to Terms

By accessing or using Expungement Guide (“the Service”), operated by Curiositech LLC (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. We Are Not a Law Firm

Expungement Guide is not a law firm, and we do not provide legal advice. We provide educational information and document preparation tools. Our tools help you fill out official court forms based on information you provide. We do not review your answers for legal accuracy, and we do not make legal determinations about your eligibility for expungement.

You are responsible for verifying that the information you enter is accurate and that the forms you select are appropriate for your situation. We strongly recommend consulting with a licensed attorney or contacting your local legal aid organization for legal advice.

3. Services Provided

• Free tier: Educational information about expungement laws, eligibility overviews, and links to official court forms.
• DIY Kit ($149): Human-reviewed court forms prepared for your case, step-by-step filing checklists, process timeline reminders, and fingerprint location finder. Forms are reviewed by our team before delivery (typically within 1–2 business days).
• Eviction Sealing Kit ($49): Court-ready eviction sealing motion form, step-by-step filing and landlord service instructions, and 30-day tracking. Oregon only.
• Record Sweep ($199): FCRA-compliant dispute letters sent to background check companies on your behalf.
• Complete Peace of Mind ($275): DIY Kit plus Record Sweep bundled together (save $73).

4. No Guarantee of Outcome

We do not guarantee that your expungement petition will be granted, that your records will be sealed, or that background check companies will remove your information. Expungement outcomes depend on your specific circumstances, the court's discretion, and applicable state law. Past results do not guarantee future outcomes.

5. User Responsibilities

• You must be at least 18 years old to use the Service.
• You are responsible for the accuracy of all information you provide.
• You must not use the Service for any unlawful purpose.
• You are responsible for maintaining the security of your account credentials.
• You understand that court forms generated by the Service must still be filed by you with the appropriate court.

6. Payments and Refunds

All payments are processed securely through Stripe. Prices are listed in US dollars. Purchases are one-time payments, not subscriptions.

If you are unsatisfied with our service, contact us within 30 days of purchase at support@expungement.guide and we will work with you to resolve the issue or provide a refund.

7. Intellectual Property

The Service, including its design, text, graphics, and code, is owned by Curiositech LLC. Court forms are official government documents and are not subject to our copyright. You retain ownership of the personal information you provide.

8. SMS Communications & Consent

Opt-In Process: After purchasing a DIY Expungement Kit, you may be presented with an optional SMS opt-in prompt. This prompt asks for your phone number and your explicit consent to receive text messages. You must actively check the consent box and submit your phone number to opt in. SMS is never required to use our software.

What You Receive: If you opt in, you consent to receive up to 8 text messages related to your expungement process timeline. These are informational process reminders only, such as:

• Reminders to complete your next step (fingerprinting, mailing, filing)
• Check-ins on pending items (background check status)
• Timeline notifications (DA response window updates)

No Marketing: We will never send marketing, promotional, or advertising messages via SMS. All messages are directly related to your expungement case progress.

Message Frequency: Maximum of 8 messages per case over a period of approximately 5 months. Message and data rates may apply.

Opt-Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent. Reply START to re-subscribe. Reply HELP for assistance. You can also manage your SMS preferences from your dashboard at expungement.guide/dashboard.

Privacy: Your phone number is used solely for sending process reminders. We do not sell, share, or use your phone number for any other purpose. See our Privacy Policy for more information.

Contact: For questions about our SMS program, email support@expungement.guide.

9. Limitation of Liability

To the maximum extent permitted by law, Curiositech LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the Service.

Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

11. Changes to Terms

We may modify these Terms at any time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law provisions.

13. Contact Us

Questions about these Terms? Contact us at support@expungement.guide.