Company dispute guide
How to dispute your record with RealPage / LeasingDesk
RealPage / LeasingDesk is a tenant screening company that may still hold your criminal or arrest data even after the court clears it. This page explains the dispute route, the evidence to send, and the FCRA rights that force a response.
Recommended channel
That is the primary route we would default to for this company.
Investigation window
30 days
The FCRA sets the response clock once the company receives your dispute.
Network size
164+
This company is only one node in a larger private-record ecosystem.
This guide explains how the law works in general terms. Whether you qualify depends on your specific record, and a judge makes the final call. If your situation is complicated — multiple convictions, charges in multiple states, or a previous denial — consulting a lawyer who handles expungement is worth the cost of a consultation.
What this company does
Why RealPage / LeasingDesk matters
Tenant-screening companies provide background and court-history reports to landlords and property managers. Old criminal data can linger even after the court record is cleared.
Company note
Major tenant screener. Also reports criminal records. Settlement history for FCRA violations. CFPB-listed. Contact labeled "Consumer Relations" in their ICRAA/FCRA privacy policy.
Contact workflow
Dispute contact information
To dispute your record with RealPage / LeasingDesk, you need the verified address or dispute channel, the right department, and language that points to your court order cleanly.
Contact details are packaged inside the generated dispute letters
Record Sweep prepares the dispute letter to RealPage / LeasingDesk with the verified routing details, the right legal framing, and your company-specific package so you do not have to research channels manually.
Process
How to file an FCRA dispute with RealPage / LeasingDesk
The core process is always evidence, a written dispute, a documented submission, and tight follow-up on the investigation deadline.
Gather your court order, a government-issued photo ID, and any case-disposition paperwork that proves the record was expunged, sealed, dismissed, or set aside.
Request a copy of your consumer report from RealPage / LeasingDesk so you can identify the exact item being reported and preserve a clean record of what they are showing to employers or landlords.
Write a dispute that identifies the record, explains why it should no longer appear, and asks RealPage / LeasingDesk to correct or delete it. Include your full name, date of birth, and current address so the file can be located.
Send the dispute to RealPage / LeasingDesk by email and consider mailing a certified copy as well. Email is convenient, but certified mail gives you stronger proof if the company fails to comply.
Track the 30-day investigation window. If the company cannot verify the item, it must delete it. If it does not respond or refuses to correct the file, escalate to the CFPB or a consumer-protection attorney.
Legal rights
Your rights under the FCRA
The Fair Credit Reporting Act is what gives you leverage with RealPage / LeasingDesk. These rights are enforceable, not optional.
RealPage / LeasingDesk must investigate within 30 days once it receives your dispute.
If it cannot verify the disputed item, it must delete or correct it.
It must notify you of the outcome after the investigation closes.
If it keeps reporting inaccurate information, you may have grounds for an FCRA claim.
Bigger picture
RealPage / LeasingDesk is one of 164+ companies
Cleaning one file helps, but your record may still sit with other companies in the same network.
Company-by-company cleanup
Fixing RealPage / LeasingDesk does not automatically fix the other databases that copied the same record.
DIY is possible
The hard part is not the law. It is the repetition: research, drafting, tracking, and follow-up across the whole network.
Record Sweep exists for the repetition
One purchase generates the company-specific dispute package for this company and the rest of the tracked network.
Related companies
Other Tenant Screening Companies
If your record appears with RealPage / LeasingDesk, it may also appear with other companies in the same category.
Full sweep
Skip the manual work for RealPage / LeasingDesk and the other 163 companies.
Record Sweep generates the personalized dispute letters, the routing details, and the company-by-company paperwork so you do not have to build the whole cleanup stack yourself.
One purchase · Personalized company letters · 30-day dispute framework